Whether it is a viral disease or a cheaper ticket deal, travel plans may change anytime. Airlines understand this and hence have well-defined flight change and cancelation policies.
Delta is amongst the biggest airline in the world. The airline also has one of the lowest cancelation rates in the aviation industry.
However, if, for any reason, you wish to make flight changes or cancelation with Delta Air Lines, this article shall serve as a complete guide.
So, let’s begin.
Delta Air Lines Flight Cancelation
Delta Air Lines has a passenger-friendly flight cancelation policy. This makes last minute flight cancelation and itinerary change a smooth process.
1. Canceling a Non-Refundable Delta Flight Ticket
Canceling a non-refundable Delta Air Lines ticket means you have to pay cancelation charges. These will be deducted from the original cost of the ticket.
You will get an e-credit for the remaining value. You can use this e-credit to buy flight tickets in the future.
However, some airfare such as Basic Economy flight ticket can neither be changed nor canceled. So, if you are not sure about your travel plans, don’t buy such airfare with Delta.
(a) Stepwise Guide to Cancel a Non-Refundable TicketVisit the official Delta website and locate ‘Find Your Trip’ or log in.
(b) Next, select ‘My Trips’
(c) Choose the trip you want to cancel
(d) Select ‘Cancel Flight’ and follow the steps as instructed
2. Cancelation Charges
The cancelation fee depends on your itinerary. However, it generally starts at $200. If you want to determine the cancelation fee for your itinerary, refer to the fare rules for your ticket.
The remaining value of the flight booking will be refunded as an e-credit that you must use within one year, starting from the date of issue of the ticket.
3. Can you Avoid the Cancelation Fee?
Yes, it is possible to avoid Delta’s cancelation charges. You can do so by canceling your flight within 24 hours of reservation.
However, the booking must be made through the official Delta Air Lines website, or through the Delta app.
4. How Does 24-Hour Risk-Free Cancelation Work?
To process cancelation, you have to follow these steps:
(a) Log in to the official Delta website and select ‘Find Your Trip.’
(b) Next, select ‘My Trips.’
(c) Find and choose the trip you wish to cancel.
(d) Further, choose ‘Cancel Flight.’
(e) Then, follow the steps as instructed
(f) Finally, you will receive a full refund automatically in the original mode of payment.
Note that some banks and credit card providers initiate a hold on funds on your debit/credit card. For queries related to the same, contact your bank or card service provider directly.
5. Canceling a Refundable Delta Flight Ticket
Canceling a refundable ticket obviously means that you are eligible for a refund. Before getting into how to apply for the refund, let’s take a look at the cancelation process
6. Stepwise Guide to Cancel a Refundable Ticket
(a) Visit the official Delta website.
(b) Next, look for ‘Find Your Trip’ or log in.
(c) Now, go to ‘My Trips’ and select the flight you wish to cancel.
(d) Select ‘Modify Flight.’
(e) Then, click on ‘Start Flight Cancelation.’
7. Applying for a Refund
You need to fill a form to process the refund. However, make sure that you have a refundable ticket. Also, the mode of payment for the same must be cash, credit card, or check. Upon determining the aforementioned request for a refund.
You will receive a refund in the original payment method.
(i) Unused Trip Purchases:
If you had purchased amenities such as Wi-Fi, priority boarding, lounge access, etc. you may be eligible for a refund.
However, not all amenities are refundable. Therefore, before you fill the refund request form, go through the terms and conditions of the airfare you booked.
(ii) Tracking Refund Status:
Log on to the official Delta Air Lines website to check the status of your refund. You may also get in touch with the airline’s customer care over the phone in case of any queries.
For passengers with flight booking from the US and Canada, dial 800 847 0578. On the other hand, if you within Atlanta, Georgia, or outside of the United States of America call Delta Air Lines at 404 715 5417.
8. Processing Online Refund Request
If you are wondering how long will it take for Delta to process your online refund request, take a look at the following:
(a) Processing time for all requests for refunds vary. Every airfare is subject to different fare rules. Further, fees and penalties are other factors that may further the process. However, your itinerary will be canceled at the time the refund is processed.
(b) It may take up to seven days for the refund to reflect in your online statement. Moreover, it may take up to two billing cycles for the refund to reflect on printed statements.
(c) If you buy airline tickets using a card credit, the refund may take up to seven business days and two billing cycles from the time Delta first receives your refund request.
(d) If you purchase flight tickets using cash, the refund will be issued to the person named as the passenger on the flight ticket. The refund will be processed with 20 business days from the time Delta receives the refund request.
9. Requesting Refund over the Telephone
Get in touch with the Delta Sales Reservation department by dialing 800 847 0578 if you are in the United States of America or Canada.
If you are outside of these countries, then you need to check out the list of numbers for worldwide reservations from the official Delta website.
You can process for a telephonic refund if your ticket is refundable or if you have an unrestricted e-Ticket purchased using a credit card.
Further, you may mail any unused flight coupons, paper flight tickets to the Delta Passengers Refund Department. Here are the addresses:
(a) US Postal Service: Delta Air Lines Inc, Passenger Refunds, P.O. Box 20537, Atlanta, GA 30320 2537
(b) Courier Service: Delta Air Lines Inc, Passenger Refunds, 4th floor, 700 South Central Avenue, Hapeville, GA 30354
So, that sums up the brief overview of Delta Air Lines’s cancelation policy. In case of any queries, or doubts you can contact the Delta Air Lines directly via phone or online.