While traveling to a new destination, for vacations, business trips, or for education, every person travels with excitement and enthusiasm, especially after availing of the best travel offers on international travel carrying many important things packed in the luggage. However, the nightmare for every overseas traveler is losing their baggage at the airport. It gets difficult to apprehend the feeling when one sees that their baggage didn’t go through. If you are traveling with Delta Airlines, then this article is helpful to you as it brings you the information required and steps that you can follow in the path of tracking the baggage. The travelers can file a claim for compensation in case the baggage is delayed, damaged, or lost but to begin the process of Delta baggage tracking, they’ll need to collect the right information and valid documents.
Tripbeam has crunched a few details that will be helpful for you in tracking baggage with Delta or for filing a claim.
The primary step in the case of Delta Baggage Tracking
In case the baggage is delayed, damaged, or lost, it is mandatory for the traveler to fill out the online Delta baggage claim form. From the Baggage Service Center, the passenger can get excess to the mandatory File Reference Number which is to be mentioned along with other documents to support the complaint. This is the primary step that the passenger is obligated to do for tracking their baggage.
- Delta Baggage is Delayed
When Delta baggage is delayed, travelers must immediately report and notify Delta representatives. A File Reference Number is given to the traveler, where they can apply for a claim or inquire about the items. Passengers who paid Delta Airlines for a checked bag, and had at least one Delta-operated flight, these customers might be entitled to a rebate in the form of an Electronic Travel Voucher (ETCV) for the applicable amount paid if they do not receive the bag within the first 12 hours from the reported delay. The passengers are only suitable for the rebate only if they have paid for the bag which has been delayed.
ETCVs are issued per piece that has been delayed. For instance, if you are an overseas traveler flying with Delta on affordable flight tickets to India and you have paid to check multiple bags, and one of the bags is delayed, then you can expect an ETCV for the first bag fee only.
- Missing Items from Unchecked and Checked Baggage
If items are missing from the bag, the traveler must report the missing property to the airline representative immediately at the toll-free available number (800-325-8224 or 404-209-3043) in that area. In case of items missing from checked or unchecked luggage, it is mandatory to report within 7 days for international travel. Unchecked lost items are also reported using the lost items form.
The Delta representative provides a reference number and the passengers need to complete and submit the claim form for damage or missing property claim in less than 30 days from the date reported. For instance, if you’re a student who has got flight deals for student travel and you have lost your important documents, then you need to immediately report the missing items and if a reference number is not given, you can report through the complaint form available online on the Delta Airlines website.
- Delta Baggage is Damaged
It is recommended that all travelers must inspect their luggage for any kind of damage as soon as they receive it. In case of any kind of damage, the passenger must contact the Delta Airlines Baggage Office instantly. Later on, the Delta officials will personally examine and evaluate the damage, and the passenger will be required to fill Delta Damaged Baggage Claim Form. The claim should be reported within 7 days for other countries. After the damaged baggage report has been completed, and the case is resolved, Delta Airlines will send the baggage in need of repair to its partner Rynn’s Luggage for repairs. The passenger can check the repair status of their baggage on the website of Rynn Luggage.
- Delta Baggage is Lost
After traveling to your dream destination with the best travel offers, it is disheartening to lose your luggage but often the baggage is retrieved from the airport’s lost and found office. If not, passengers are required to contact the Delta baggage claim phone number after arrival at their destination to report Delta lost baggage. Delta officials are to be reported so that they can put their best foot forward to return the valuable luggage as soon as possible.
Baggage Claim Values and Liability Limits
Delta Airlines does not consider the liability for the already-existing damages to the luggage like broken zippers, scratches, or cuts on the luggage. Liability or claims are given on the proven damages to the travelers. As well as the type and amount of compensation travelers are eligible to receive depends on their particular case and it will determine the eligibility.
The International Liability Limit (governed by the Warsaw Convention) is $9.07 per lb or up to $640 per bag while the International Liability Law ( governed by the Montreal Convention) is 1,288 Special Drawing Rights (SDR)/passenger.
Tracking Delta Baggage
Travelers are required to contact the Baggage Service Centre immediately or to reach them through the Delta Lost baggage phone number to claim the loss of luggage as mentioned under the Delta Baggage Policy. Once the authorities have been reached, they will begin the process of locating the luggage. A reference number is given by them to the passenger through which they can track their Delta luggage or check their claim status. Baggage value within the liability limits is declared by the airline if they are not able to track the luggage within 5 days. For the passenger to be eligible for receiving the compensation, they will have to submit a list of items in the bag, receipts, or some other documents as evidence.
Delta Airlines suggests that in case the passenger has lost any electronic item, for instance, you are a corporate person traveling by availing of corporate travel deals from USA to India and your phone is misplaced, then you should immediately deactivate any associated data plans for your protection. However, the call service should stay activated on phones for a period of one week to assist in the Delta team’s search and verification process.
Having a clear understanding of how to handle situations that are difficult makes travel much more enjoyable with the best travel offers. Tracking lost luggage is difficult but with clear guidance and information, it becomes easy to take action in the right direction from the beginning as situations as baggage tracking needs accelerated moves.
We at Tripbeam wish that you have a safe journey with Delta and hope the aforementioned information is proven to be helpful to you.